What is hospitality management?

Posted 08 May 2019

JMU student in hospitality classroom

Hospitality management is a degree that addresses business subjects focused on tourism development. This includes the management of restaurants, events, hotels, and much more. Graduates are experienced in accounting, administration, finance, marketing, human resource management and public relations.

Real-world industry experience is key to develop skills in problem-solving, analytical and critical thinking, customer service, communication, negotiation and networking. James Madison University’s hospitality management majors are leaders in the field, having 10,000 hours of experience by the time they graduate.

You will have many different career options with a hospitality management degree. These include positions in the following industries:

  • Hotels
  • Restaurants and bars
  • Cruises
  • Event planning
  • Travel and tourism

Why study hospitality management?

A global career

The hospitality industry is growing all around the world, and it shows no sign of slowing. The global travel and tourism industry was worth $8.27 trillion USD in 2017. The US is one of the most popular destinations in the world, welcoming 76.9 million international tourists in 2017.

A dynamic work environment

Working in the hospitality industry, you will never be bored. You can work in a range of environments, indoor and outdoor, and in almost any country in the world.

An innovative industry

The hospitality industry, increasingly run by - and for - millennials, is becoming increasingly tech-focused. Hotels and restaurants are investing in new workflow management tools to increase staff efficiency and cloud technology to improve processes. The sector is also increasingly concerned with sustainability and environmental awareness.

If you are interested in working in an industry which is constantly innovating and adapting to modern customer's needs, hospitality could be for you.

High salary potential

Hospitality management graduates are always in demand in this growing sector. As a result, hospitality management salaries are high. A hotel manager in the US can expect to earn around $53,000 annually, while an event planner’s average annual salary is $48,300.

A diverse industry

Hospitality is a diverse industry, with many different job options in corporate and small business. As a hospitality specialist, you could be running a bed and breakfast or working for a large hotel chain.

Because hospitality and tourism are global industries. JMU’s faculty comes from Portugal, Nigeria, South Korea, Japan, and the USA to teach students.

Why study hospitality management at JMU?

JMU’s hospitality degree program, Bachelor of Science in Hospitality Management, prepares students to succeed in this fast-growing industry.

As a hospitality management student at JMU, you will benefit from access to internships, top facilities and expert staff from the Hart School of Hospitality, Sport and Recreation Management. The degree program includes courses in human resources, event management, ethics, cost control, culinary arts and leadership. There are also the following clubs and societies:

  • Options to get involved in Club Management Association of America
  • National Society of Minorities in Hospitality
  • Professional Conference Management Association
  • Eta Sigma Delta International Hospitality Management Society

JMU’s hospitality management graduates are experienced, resilient and passionate about delivering customer satisfaction.

Study the International Year at James Madison University international Study Centre and prepare for a hospitality management degree.


Find out more about starting your studies or check the latest COVID-19 information.